Questions and answers about your new mind.

Why do you only have Google & Apple sign-in?

Both Google and Apple sign-up provide a simple, secure and 2-factor enabled way to create an account with mymind. We do not exchange any information whatsoever with both parties. It is ONLY used for authentification making sure privacy is guaranteed.

If you use Apple, you can even hide your email address. In this case, not even we are able to see it, adding additional privacy.

What does it mean when there are invisible tags?

Invisible tags (for bookmarks) means we're indexing it based on the domain name and keywords in the title. Images will always have visible tags, and most URLs do now too. This will continue improving over time.

Even if a card contains no visible tags, you should still be able to find what you are looking for via the search.

Will the automatic 'mind tags' get better over time?

Ohh yes they will! Smart tagging will improve greatly over time. If one of the automatic tags is awkward or inaccurate right now, let us know about it here so we can look into it.

Expect more manual tagging features in the future, too.

My website bookmarks don't display the way they should.

With Smart Bookmarking, mymind does its best to display different link types you save (articles, products, recipes, books, etc.) in the most useful, beautiful way possible.

Sadly, sometimes a website might block mymind (because they don't know us), which prevents us from displaying it nicely. If this happens, please send the URL you tried to bookmark to help@mymind.com and we'll look into it.

Why do I see a login page screenshot for some of my bookmarked pages?

mymind can only access public pages, meaning content it can view without being logged in. 

As an alternative, you can always take a screenshot of a website and upload it manually from your computer.

How can I help organize my new mind?

Spaces and tags are the best way to manually organize special projects or themes in your mind. Smart Spaces will magically organize for you based on the search parameters you choose. Regular Spaces are managed by manually adding a card or using a specific tag.

Example: Tag all your links, images, todos, notes and videos with #thesis, then create a space around that tag. Now any card tagged #thesis will show up there.

Is there a mymind app?

Yes! We have an iOS app and an Android app.

With the app installed, just tap the share button on anything (a photo, Tweet, note, etc.) to share it to your mind like you would share anything else on mobile.

Do you have an import tool?

We currently do not support any mass-import options but we're considering this for the future.

We collected some thoughts about mass-import here so you understand our current decision.

What files do you support?

Your new mind supports most common image formats (GIF, JPG, PNG, and even HEIC), video files up to 500mb in size (for Mastermind members), as well as PDF files.

More file types will be added in the future.

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